Refund and Cancellation Policy – Factoh
Rustic Horse Glass Studio
Rustic Horse Glass Studio
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Refund and Cancellation Policy

 

Refund and Cancellation Policy


Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

Order can be canceled till the same is out for delivery. You would see an option to cancel within 'My Orders' section under the main menu of Factoh. Com then select the item or order you want to cancel. In case you are unable to cancel the order from 'My Orders' section, you can refuse it at the time of delivery and refund will be processed into the source account, if order amount was paid online. An item cannot be cancelled after delivery of the good/s. After ordering for the good/s, and upto the time of delivery, the customer can cancel the order online

Refund Policy

In case of dissatisfaction from our services, clients have the liberty to cancel their products/services and request a refund from us 

Refunds will be issued to the original source account provided at the time of purchase. After the refund has been initiated, as per the Returns Policy, the refund amount is expected to reflect in the customer account with in 10 Business Days.